The residential accessorial should be selected when you are picking up or delivering to a private residence. The driver will make the delivery or pickup from the curbside only. The driver will not deliver or pick up the freight beyond the roadside curb of the residence. If you want the freight to be delivered/picked up beyond the curb you will have to select inside delivery/pick up as well. if you select inside delivery/pick up the driver will only be able to deliver or pick up the freight at the door threshold whereby the freight can be moved with a pallet jack. You may also want to consider selecting the Appointment accessorial as well so that the carrier will show up at a designated and agreed on time-frame. IF you do not select the appointment accessorial the truck may show up during any time between the hours of 9 am and 5 pm local time and if there is nobody available to unload or load the truck it will be considered a dry-run and incur a dry-run or re-delivery fee. If any piece of freight is over 75lbs per piece you will have to also select the Liftgate accessorial to cover the movement of the freight from the truck to or from the ground. Additional fees may apply and will be added to the rate quote when you select the accessorials. If you book your shipment without selecting the accessorials and any of the fees apply you will be additionally billed for the service or location. ExFreight does not move personal effects or household items. ExFreight will only move commercial cargo that is being sold or transferred. An Example of a residential pickup or delivery would be business to consumer delivery or return.