It’s easy to ship with ExFreight

Getting Started

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Open an Account

Shipping with ExFreight is easy. Follow the steps below and we will guide you through the shipment process.

STEP 1 – Open an account

Prior to rating and booking freight, you will need to open an account. On our homepage, click the “open an account” button and provide a few basic details . A verification link will be sent to your email address to complete account setup. You will immediately be granted access to online rates and booking using your credit card. Credit terms may be granted to qualified shippers by speaking with your sales representative.

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STEP 3 – Book your shipment

Choose a carrier commensurate with your desired mode of transport and provide salient shipment information.

Domestic freight booking instructions

International air freight booking instructions

International ocean freight booking instructions

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STEP 4 – Track your shipment

Track your shipment. You will receive email status updates throughout the course of every shipment. The map-based location of your freight and all documents are also available within your online account.

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Service Types and What They Include

Door to Port

  • Includes: pick-up from shipper, customs export declaration, Ocean or Air freight to PORT only
  • Does not include: destination terminal fees, customs entry, delivery, import duties and taxes, storage charges, exam fees or any other destination services

Door to Door

  • Includes: pick-up from shipper, customs export declaration, Ocean or Air freight, destination terminal fees, basic customs entry fee, delivery to consignee address with a loading dock (within regular shipping and receiving hours)
  • Does not include: destination duties and taxes, special import permit (if applicable), exam fees, storage charges (if incurred), any other destination services

For general shipping questions including documentation, ExFreight offers a free comprehensive guide to international and domestic shipping via our online How to Ship guide


Shipping Requirements

All domestic and international freight must adhere to the following (minimum) stipulations:

  1. Domestic LTL shipments require an ExFreight bill of lading.
  2. International shipments require complete export/import documentation.
  3. All freight  must be correctly packaged for commercial transport.
  4. Freight must be palletized for LTL, LCL, and air cargo.
  5. Dangerous goods require pre-approval and inspection prior to booking international services.
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All international shipments and cargo destined to Puerto Rico require export documentation. A commercial invoice and packing list are required. If documents are not uploaded online within the shipment portal the cargo will be held at port/airport of departure causing delays. Do not give original transaction documents to any pickup driver. All original documents should be sent via courier direct to the consignee in countries that require original documents at destination. Any shipment with a single commodity value over $2,500 requires an export declaration. If the export declaration information is not completed online an SLI will be required and must be uploaded. 

Proper Packaging

Pack all your merchandise in boxes or crates. NO loose/unpackaged freight will be accepted. Refrain from using bags or flimsy boxes. In addition, each box/crate must be properly sealed. Palletizing is required for shipments over 75lbs per piece or when shipping a large number of smaller boxes. When multiple boxes or crates are shipped loose, your risk for loss increases therefore all pieces should be secured to the pallet using shrink wrap or banding. It is also suggested to use cardboard or other protective layer around the cargo prior to shrink wrapping or banding. Other Freight will be consolidated with yours so ensure your cargo is properly packed and protected.

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banded cargo pallet


Domestic LTL Palletization

All freight must be palletized. The maximum dimensions and weight are 335” L x 98” W x 100” H and 4,000 lbs. The maximum dimensions and weight for liftgate service are 70” L x 50” W x 90” H and 2,000 lbs.

Air Freight Palletization

TSA regulations stipulate four-way banding for any shipment weighing over 150 lbs or large enough to house a human. Any pallet built to a height causing potential instability in-transit must be plastic wrapped and banded four ways. Maximum dimensions are 124” L x 95” W x 117” H. The maximum weight per piece is 4,000 lbs.

LCL Ocean Freight Palletization

All freight must be palletized. The maximum dimensions and weight per pallet are 335” L x 98” W x 100” H and 4,000 lbs.

Helpful Document Forms

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