How long will it take to settle my claim?

How long will it take to settle my claim?

We will make every effort to review and respond to claims within 30 days of receipt. In some cases, the claim may require additional investigation which will require more time. We will acknowledge the claim within five working days of receipt of the written claim.

Written by

ExFreight Team

ExFreight’s logistics experts with 15+ years of experience in freight forwarding from China to over 150 countries worldwide.

Published March 20, 2026
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