How do I cancel a shipment I booked?

How do I cancel a shipment I booked?

Please email our customer service representatives at ops@exfreight.com or you can call during our regular operating hours Monday to Friday 9am-8pm EST at 877-208-5645

If your shipment was already picked up we can arrange to bring the shipment back to your facility. Charges will apply for pick up and redelivery charges. Remember to include the pick up location and our bill of lading number in the email.

Written by

ExFreight Team

ExFreight’s logistics experts with 15+ years of experience in freight forwarding from China to over 150 countries worldwide.

Published March 13, 2026
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