International Export Small Parcel Shipping

ExFreight offers international export small parcel business to business shipping service to accommodate cargo weighing under 150 lbs. that is non palletized. Using our instant rating, booking, and tracking platform global shippers can quickly and easily augment their supply chain operations.

Small parcel service is ideal for smaller shipments because the minimums are lower and the transit times are often faster.

While small parcel service may be ideal for some shipments please review the following best practices to ensure you are aware of its inflexibility before using the service.

1. Commodity Details (Mandatory Accuracy)
   • HTS codes, dollar values per commodity, and country of origin must be entered correctly at the time of booking.
   • Once submitted, these details are transmitted to customs in both the origin and destination countries and cannot be changed without canceling and rebooking the shipment.
   • If you are unsure which HTS codes or values to use, please contact our Customer Service team before making the booking.
2. No Cancellations or Modifications After Pickup
   • Once cargo is picked up and en-route, bookings cannot be canceled or modified.
   • Please confirm that all shipment details are accurate prior to booking.
3. Inco-Terms (DAP vs. DDP)
   • Online bookings default to DAP, requiring the consignee to pay duties and taxes at destination.
   • If you wish to ship under DDP (where the shipper pays duties/taxes), you must coordinate with Customer Service to create a manual booking.
4. Accurate Contact Information
   • The shipper and consignee’s phone number and email must be entered correctly at the time of booking.
   • This information is used by the small parcel carrier for customs documentation, pickup scheduling, and duty/tax collection.
   • Once booked, this contact information cannot be updated.
5. Additional Services Not Available
   • With Small Parcel Service, additional accessorial or delivery services cannot be rendered.
   • Relabeling, repacking, inside delivery, and special import clearances are not available.
6. Cargo Holds & Returns
   • Cargo will only be held at destination for a limited time. If the consignee cannot be reached or is unavailable to receive the shipment, the cargo will automatically be returned to the shipper without prior notice.
   • Return shipments incur additional charges, which are the customer’s responsibility.

Common reasons for return include:

1. • No contact with consignee via phone/email to clear cargo.
   • Consignee unavailable at time of delivery.
   • Prohibited or restricted commodity.
   • Duties/taxes unpaid

ExFreight does not handle dangerous goods, hazardous materials, or perishables.

Please visit our international small parcel shipping service guide to answer any questions you may have.

Why Choose ExFreight for International Shipping?

●     Our dedication to customer satisfaction

At ExFreight, we know how important it is that your products arrive at their destination quickly and with care. We ensure that all air cargo is handled securely and within industry protocols.

●     A trusted and reputable shipping provider

Founded in 2006, ExFreight has since served clients with more than a half-million shipments. We are TSA-certified and holds active memberships in organizations such as the World Cargo Alliance, Transportation Intermediaries Association, and IGLN.

●     A tech-savvy digital approach to processing shipments

Exfreight is a pioneer in the world of digital freight shipping. We offer instant rates and booking based on direct-access freight contracts. Our rates are provided with options across multiple carriers. Get in touch with us to learn more about digital cargo transportation and utilizing our technology to streamline your supply-chain.

●     Clear and straightforward communication.

Clear communication is paramount to air freight shipment success. Our global tracking and shipment stats updates will keep you informed on the entire shipment process. You can log into your account anytime and see the status of your freight.

Where We Serve

ExFreight is a global company with offices in North America, Europe, and Asia. Our services span over 150 countries worldwide.