What happens after I book my small parcel export shipment?

• A label is generated and provided by our system. This must be applied to each box.
• Customs documents must be attached to the box and uploaded by the shipper into our system
• The shipment is dispatched for local pickup and delivered to our export terminal.
• Once at the terminal we will inspect the package and add final destination delivery labels.
• The package will be sent to the destination terminal.
• If a customs declaration is required because of the de minimis value but not uploaded into our system, the shipment will be held until it is received
• Upon arrival at the destination terminal, the shipment will be cleared through customs and delivered.
• If the shipment value exceeds the country’s allowed de minimus amount, the destination customs broker will contact the consignee to pay duties/taxes along with a customs clearance fee.
• Once all duties and taxes (when applicable) are paid, the shipment will be delivered.