What is a PL – packing list?
A packing list is a document that includes details about the contents of a package. The packing list is intended […]
What is a Screening Consent Form?
All air cargo must be screened prior to transport. When ExFreight handles air freight bookings from door-door, the consent to
What is a carnet?
A Carnet is an international customs and temporary export-import document. It is used to clear customs in 87 countries and
What does missing documents mean?
This status means that the shipment requires export documentation, and it has not been uploaded or provided by the shipper
How can I track my shipment?
If you have your unique 10 digit ExFreight tracking number, you can track your shipment by logging in to Exfresso
What does delayed mean?
The delayed status means either that the shipment has not been confirmed picked up yet and it’s past the scheduled
What does late mean?
Late status means that your shipment is currently enroute and its past the originally scheduled delivery date.
What does on time mean?
On Time status means your shipment is currently enroute and not beyond the expected delivery date of the current stage
Where is the ETA date visible on the tracking screen?
If you are logged into Exfresso you can view the ETAs on the main shipment search page as well as
US Customs entry information
Your door to door and port to door rate includes a basic US customs entry when shipping to USA EXCEPT
Canadian Customs entry information
Canadian customs entry fee is not to be confused with the Canadian border fee which is a security fee for
Foreign Customs entry information
Your door to door and port to door rate includes a basic customs entry at the destination. The customs entry